Text Donation: Terms and Conditions

Text Donations

You will be billed £5 plus your standard rate text message charge. Please ensure you get the bill payer’s permission before making a donation. We would like to contact you in the future to keep you up-to-date on our fundraising and what’s happening at Maudsley Charity. If you’re happy for us to keep in touch by SMS, please text SLAM Yes to 70800 when making your text donation. You can unsubscribe at any time by calling 020 7848 4701 or by emailing info@supportslam.org.uk

Donate by text

Donating by text is a quick and easy way to support Maudsley Charity via your mobile phone.

All you need to do is text ‘SLAM’ to 70800 and donate £5 to Maudsley Charity*.

*You will be billed £5 plus your standard rate text message charge. Please ensure you get the bill payer’s permission before making a donation.

We would like to contact you in the future to keep you up-to-date on our fundraising and what’s happening at Maudsley Charity. If you’re happy for us to keep in touch by SMS, please text SLAM Yes to 70800 when making your text donation.

You can unsubscribe at any time by calling 020 7848 4701 or by emailing info@supportslam.org.uk

If you have sent a text to make a £5 donation:

Texts will be charged at £5 plus one message at your standard network rate; the charge will show on your bill and the sender will show as a five digit number, not Maudsley Charity. At least £4.90 of your £5 donation will be received by Maudsley Charity.

General terms

By contacting us via text you consent to us getting in touch with you to and tell you about our work and how you can support us.

Maudsley Charity will not be liable for delays or failures in receipt of any SMS messages, as delivery is subject to transmission from your network operator and processing by your mobile phone device.

This SMS service is being provided for Maudsley Charity by a third party provider.

Data obtained from you in connection with this SMS service may include your mobile number, your carrier’s name and the date, the time and content of your messages and other information that you may provide.

How to unsubscribe

If you would like to unsubscribe or you do not wish to receive any further communication from Maudsley Charity in the future, please contact us:

Data protection

Maudsley Charity will hold your details to process your donation and keep you up-to-date on fundraising and what’s happening at the Charity. If you would prefer not to hear from us you can stop receiving further communications at any time by telephone on 020 7848 4701 or email info@supportslam.org.uk. For information on how we will use your details please see our privacy statement.

 

Policy for returning donations

We work hard to ensure you have the best supporter journey when you make a donation. Unfortunately under charity law (The Charities Act 2011) we are unable to refund donations, other than in specific circumstances.

If you believe that a donation you have made should be refunded then please contact us on 0207 848 4701 or by email at info@supportslam.org.uk and we can advise on what we can do.